Sorry to hear you are having issues.

","id":"RKPP54NK85"},{"title":"feel-free","content":"

Feel free to reach out if you have any other questions or feedback.

","id":"W2GRAKYXIM"},{"title":"thank you","content":"

Thank you for trying Store.link 🤗

","id":"5TRD0S7VRE"},{"title":"Followup","content":"

I hope my answer was satisfactory to you.

If there are any other questions or concerns, please let me know.

","id":"QPAJB4XEI5"},{"title":"access-block","content":"

Thanks for reaching out.

There was a change in Google's permission policy (for accessing Google sheet). So we have to re-authenticate every user who signed via Google.

Here is what you need to do.

Visit https://myaccount.google.com/connections on the Google account that you used to sign into Store.link earlier
This will list all apps with permission to access your Google account. You will find Store.link there
Choose Store.link in this list and click on Delete all connections.
Now you try to visit dashboard again and login with the same Google account.

Please try it and let us know if you are facing issues.

","id":"TEK5V7X742"},{"title":"game-block","content":"

We found that your online store is selling game credits.

Selling game credits is against our terms. Generally, we do not allow selling items you do not have the right to sell.

If you have proper official authorisation from the game developer to sell their virtual goods, please send us the proof. We will review and unblock the store.

","id":"XF6KLYY39V"},{"title":"testimonial","content":"

One last note before closing this conversation.

We are currently creating a series of testimonials to showcase how Store.link helps our customers. We would be absolutely thrilled if you’d be willing to share your story(a few minutes is all it takes!).

The testimonial listing will also show you or your brand also on our home page.

Please take 2 mins to tell us in your own words how Store.link has impacted you. Just open this 👉 link, to share your thoughts.

Your inputs and insights would be invaluable to us and other customers like you who are considering Store.link. Whether you’re interested in participating or not, we truly appreciate your feedback and support.

Feel free to reach out, if you have questions.

","id":"BCAODEBJGD"},{"title":"trial","content":"

You can get a trial of one month in Store.link using the coupon code: FIRSTMONTHOFF

Go to your billing page, and choose the store to upgrade.

In the checkout page, you will find the option to apply the coupon code.

Let me know if you have any questions.

","id":"8ZKB9CW3K3"},{"title":"currency-change","content":"

Yes, I can assist you with currency change.

Please share the URL to your store link website and also the currency you want to change to.

","id":"S1KISXCRWV"},{"title":"no response","content":"

Since we have not heard back from you, for now, we will mark this conversation as closed, but if further assistance is needed feel free to reply to this conversation and the chat will be reopened.

","id":"XGJP27FQOG"},{"title":"shyjal","content":"

Happy to help,
Shyjal from Store.link
Share Review ❤️️ | Become Affiliate ⚡️

","id":"JC5SOIAKAI"},{"title":"aslam","content":"

Happy to help,
Aslam from Store.link
Share Review ❤️️ | Become Affiliate ⚡️

","id":"KFGM8U9A3X"},{"title":"cemre","content":"

Happy to help,
Cemre from Store.link
Share Review ❤️️ | Become Affiliate ⚡️

","id":"MY989LC293"},{"title":"Markdown","content":"

Store.link supports Markdown format. You can use this to add links to your Product Description. Here is our guide for more information on the subject.

","id":"T3FCU78D6X"},{"title":"Elaborate - Query","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on your query? What exactly are you trying to achieve?

","id":"MP90T4BQKY"},{"title":"Elaborate - Issue","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on the issue? What exactly is not working?

","id":"76QJPG4TTG"},{"title":"Replied","content":"

Thank you for contacting us.

I've replied to your other message regarding this subject.

","id":"Y541J9B0CF"},{"title":"Refund Issued","content":"

We have refunded your money on our side.

It usually takes 5-10 business days (sometimes less) for you to see it on your card. This time might vary depending on your card issuer.

Have a lovely rest of the day,

","id":"XKKK9G06FV"},{"title":"Escalate","content":"

I've passed this on to our Product Team and I will get back to you as soon as I have an update.

Thank you for your patience.

","id":"UC5ZJILKXQ"}]}},"createdAt":"2023-05-07T16:47:31.426Z","updatedAt":"2024-05-20T17:30:08.708Z","id":"6457d62312a1ce528ee17835","analytics":{"searches":{"hit":40,"miss":[],"negative":2,"positive":0,"queries":40,"tickets":1,"total":27,"dailyTotal":{"2":4,"3":3,"4":1,"5":1,"6":2,"8":2,"9":1,"12":2,"13":3,"14":2,"15":2,"16":1,"19":2,"20":1}},"chats":{"answered":14,"messages":66,"negative":18,"positive":0,"tickets":15,"total":35,"unanswered":["CATEGORY","subscription","what will happen if unsubscribe","is subscription cancel anytime","can i cancel my subscription?","can i cancel subscription anytime? then resume again whenever i want since im still figuring things out","how to delete cancelled order","How to reset analytics","how to have text to the side of image","How do I insert text on the left or right side of the image","How can I link to Facebook ad account","can i embed facebook url to my store product page","can i embed web url to product page","Hi, why the translate setting for color and size is missing?","is there any discount for student?","How do I correct invalid api key for customer payment","My customer is receiving invalid api key error when attempting to pay with a credit card using my stripe account","custom script","subcharge","paypal subcharge","How to move categories up and down on website","Can I make a pop-up form for my website to collect emails from customers? Please help.","can i cancel every month de pro version?","yes","how can i cancel the pro version?","how manu user can visit my store at once?","which info can you provide?","I need to know the scalability of my store?","how can i connect the order status to the order sheet","change the quantity of the order","in the dashboard","can i request a refund","if i cancel my plan do i get a refund","hello why there aren't filters in the left side in homepage?\nthey use to be but there aren't anymore","filters about sizes","how to reset the order number?","order number able to reset?","Why analytics are not showing in my dashboard?","How to add images on the website"],"dailyTotal":{"2":2,"3":4,"6":2,"7":1,"8":1,"9":3,"11":3,"12":1,"13":3,"15":1,"16":1,"17":2,"18":6,"19":3,"20":2}},"_id":"663186ed69d1733daf312a08","center":"6457d62312a1ce528ee17835","month":"4-2024","__v":0,"createdAt":"2024-05-01T00:03:57.736Z","updatedAt":"2024-05-20T20:23:33.493Z","visits":223,"dailyVisits":{"1":10,"2":18,"3":16,"4":3,"5":8,"6":12,"7":5,"8":14,"9":8,"10":13,"11":7,"12":5,"13":12,"14":13,"15":12,"16":16,"17":13,"18":12,"19":8,"20":18}}}

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