Sorry to hear you are having issues.

","id":"RKPP54NK85"},{"title":"feel-free","content":"

Feel free to reach out if you have any other questions or feedback.

","id":"W2GRAKYXIM"},{"title":"thank you","content":"

Thank you for trying Store.link 🤗

","id":"5TRD0S7VRE"},{"title":"Followup","content":"

I hope my answer was satisfactory to you.

If there are any other questions or concerns, please let me know.

","id":"QPAJB4XEI5"},{"title":"access-block","content":"

Thanks for reaching out.

There was a change in Google's permission policy (for accessing Google sheet). So we have to re-authenticate every user who signed via Google.

Here is what you need to do.

Visit https://myaccount.google.com/connections on the Google account that you used to sign into Store.link earlier
This will list all apps with permission to access your Google account. You will find Store.link there
Choose Store.link in this list and click on Delete all connections.
Now you try to visit dashboard again and login with the same Google account.

Please try it and let us know if you are facing issues.

","id":"TEK5V7X742"},{"title":"game-block","content":"

We found that your online store is selling game credits.

Selling game credits is against our terms. Generally, we do not allow selling items you do not have the right to sell.

If you have proper official authorisation from the game developer to sell their virtual goods, please send us the proof. We will review and unblock the store.

","id":"XF6KLYY39V"},{"title":"testimonial","content":"

One last note before closing this conversation.

We are currently creating a series of testimonials to showcase how Store.link helps our customers. We would be absolutely thrilled if you’d be willing to share your story(a few minutes is all it takes!).

The testimonial listing will also show you or your brand also on our home page.

Please take 2 mins to tell us in your own words how Store.link has impacted you. Just open this 👉 link, to share your thoughts.

Your inputs and insights would be invaluable to us and other customers like you who are considering Store.link. Whether you’re interested in participating or not, we truly appreciate your feedback and support.

Feel free to reach out, if you have questions.

","id":"BCAODEBJGD"},{"title":"trial","content":"

You can get a trial of one month in Store.link using the coupon code: FIRSTMONTHOFF

Go to your billing page, and choose the store to upgrade.

In the checkout page, you will find the option to apply the coupon code.

Let me know if you have any questions.

","id":"8ZKB9CW3K3"},{"title":"currency-change","content":"

Yes, I can assist you with currency change.

Please share the URL to your store link website and also the currency you want to change to.

","id":"S1KISXCRWV"},{"title":"no response","content":"

Since we have not heard back from you, for now, we will mark this conversation as closed, but if further assistance is needed feel free to reply to this conversation and the chat will be reopened.

","id":"XGJP27FQOG"},{"title":"shyjal","content":"

Happy to help,
Shyjal from Store.link
Share Review ❤️️ | Become Affiliate ⚡️

","id":"JC5SOIAKAI"},{"title":"aslam","content":"

Happy to help,
Aslam from Store.link
Tell us your Feedback 😊 | Become Affiliate ⚡️

","id":"KFGM8U9A3X"},{"title":"cemre","content":"

Happy to help,
Cemre from Store.link
Tell your Story 🌟 | Become Affiliate ⚡️

","id":"MY989LC293"},{"title":"Markdown","content":"

Store.link supports Markdown format. You can use this to add links to your Product Description. Here is our guide for more information on the subject.

","id":"T3FCU78D6X"},{"title":"Elaborate - Query","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on your query? What exactly are you trying to achieve?

","id":"MP90T4BQKY"},{"title":"Elaborate - Issue","content":"

Thank you for reaching us, happy to help :)

Could you please elaborate on the issue? What exactly is not working?

","id":"76QJPG4TTG"},{"title":"Replied","content":"

Thank you for contacting us.

I've replied to your other message regarding this subject.

","id":"Y541J9B0CF"},{"title":"Refund Issued","content":"

We have refunded your money on our side.

It usually takes 5-10 business days (sometimes less) for you to see it on your card. This time might vary depending on your card issuer.

Have a lovely rest of the day,

","id":"XKKK9G06FV"},{"title":"Escalate","content":"

I've passed this on to our Product Team and I will get back to you as soon as I have an update.

Thank you for your patience.

","id":"UC5ZJILKXQ"},{"title":"Holding","content":"

Thank you for contacting Store.link.

We have received your message and will get back to you shortly.

","id":"XVGPZAN6NP"},{"title":"Feature Request","content":"

Thank you for contacting Store.link regarding your query.

I'm sorry to advise that option is currently not available. I have now added this to our feature requests.

We really appreciate your feedback.

Feel free to reach out whenever you need further help.

","id":"68TZMS9GAE"},{"title":"Template","content":"

It's not possible to change the template for an existing store. However, you can create a new store with the desired template and copy the information from your old store.

","id":"V7QLPHIYNS"},{"title":"Column Headers","content":"

Sorry to hear you are having issues. Please check whether any of the column headers on your Product Sheet have been changed or deleted.

Column headers are used to add information for different attributes of the Product listing. Each of these column headers have a purpose and their names in the Google sheet should not be changed. They must remain as they are, for the proper functioning of your Store.link website.

For more information, please check our guide: Column headers of Product Sheet

","id":"991C3FX3Q4"},{"title":"Small Testimonial","content":"

I'm glad I could help.

We are trying to gather some testimonials from our customers. We are a very small team.

A tiny testimonial will be very helpful if you liked our product.

Whether you’re interested in participating or not, we truly appreciate your feedback and support.

","id":"EZSZKJ5GWG"},{"title":"image upload","content":"

For adding images, there are 3 methods you can use. You can add the raw URL of the image to your Google Sheet, you can use an =IMAGE(\"Raw URL\") formula or you can upload images via your Store.link dashboard.

Please check our guide for more information: How to add an image for your Product?

","id":"UD6FBLN91V"},{"title":"Blocked","content":"

Thank you for reaching out. We block stores automatically if they are found to violate any of the following:

Selling illegal products
Selling regulated products without proper licenses
Selling restricted items that don’t meet requirements
Offering offensive content
Selling copyrighted material without authorization
Selling game credits

Please review the prohibited items list in our terms to ensure compliance. If you believe this was a mistake, feel free to provide more details, and we’ll look into it further. Please refer our terms and conditions for more details

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new size","updatedAt":"2025-04-01T07:48:09.903Z","createdAt":"2025-04-01T07:48:07.675Z","conversation":"67eb9a38dc11cc717b79b63b"},{"searchResponse":{"pages":["64608f0d77cb0601f9bc99d3","648300c4388eba09212d6c75","6460a7322547a5020aa8c593","65890c0e310020becd7708a6","654b0ad83a7f2f0f408ce04b"]},"aiResponse":{"isAnswered":false,"messageRef":"67eb9a4cdc11cc717b79b689"},"_id":"67eb9a4907f67cfb816e76e3","term":"how to add new column","updatedAt":"2025-04-01T07:48:28.616Z","createdAt":"2025-04-01T07:48:26.042Z","conversation":"67eb9a38dc11cc717b79b63b"},{"searchResponse":{"pages":["648300c4388eba09212d6c75","65aaab72c55cfd1295c28267","65890c0e310020becd7708a6","648c2b65388eba09212d9ac8","64608f0d77cb0601f9bc99d3"]},"aiResponse":{"isAnswered":true,"messageRef":"67ee761c1293d0790b1c7f00"},"_id":"67ee76193e7c766c7bed26df","term":"add a link to product 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